We are continually trusted with sensitive information from our customers. Our handling of such information is kept secure and then destroyed at the conclusion of each order. Please read our privacy statement for clarity on the interaction of our website with you.
Privacy Statement
This privacy statement covers the website
of www.mountainsedge.ca and deals with the
following topics:
1. What personally identifiable information Mountains Edge Copperart Inc. collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How Mountains Edge Copperart Inc. uses the information.
5. With whom Mountains Edge Copperart Inc. may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under Mountains Edge Copperart Inc. control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact Shane Jost by phone: 403.619.2777 or email:info@mountainsedge.ca.
Information Collection and Use
Information Collection
Mountains Edge Copperart Inc. is the sole owner of the information collected on WWW.MOUNTAINSEDGE.CA. Mountains Edge Copperart Inc. collects information from our users at several different points on our Web site.
Information Use
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify email address acknowledge their addition to our database. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to only our mailing list, we ask for their email address. Through our form feedback page, additional information may be volunteered to our customer database. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. These communications are not promotional in nature. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to ongoing customer support we reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information with our partners and advertisers. This
is not linked to any personally identifiable information.
We DO NOT Share Personal Information with Third Parties
Business Transitions
In the event Mountains Edge Copperart Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@mountainsedge.ca or the user may contact us by phone: 403.619.2777 or mail: Mountains Edge Copperart Inc., 116 Huntridge Road NE, Calgary, Alberta, Canada, T2K 4B3 to opt-out.
Links
This Web site contains links to other sites. Please be aware that we, Mountains Edge Copperart Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information name and location, and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.
Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
No user information is stored online.
If users have any questions about the security at our Web site, users can send an email to info@mountainsedge.ca
Correcting / Updating / Deleting / Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service you can email Customer Support at info@mountainsedge.ca to correct, update or delete/deactivate users' personally identifiable information.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: 403.619.2777
Fax: 403.398.1434
Email: info@mountainsedge.ca
Postal Address:
Mountains Edge Copperart Inc.
116 Huntridge Road NE
Calgary, Alberta, Canada
T2K 4B3
Web site: WWW.MOUNTAINSEDGE.CA